Shipping policy

SHIPPING POLICY

LABEL 258 currently ships to eligible addresses within the United States.

ORDER PROCESSING

Orders are processed on business days, Monday through Friday, excluding federal holidays.

Once your order has shipped, you will receive a shipping confirmation containing available tracking information.

Processing times may be affected by product launches, promotions, holidays, unusually high order volumes, or other circumstances.

Any shipping or processing timeframe displayed on our website or during checkout is based on our reasonable expectations at the time the order is placed.

SHIPPING METHODS & RATES

Available shipping methods, applicable shipping charges, and estimated delivery information will be displayed at checkout when available.

Please review your shipping address carefully before completing your purchase.

SHIPPING DELAYS

We make reasonable efforts to ship orders within any timeframe communicated to you.

If we determine that we cannot ship your order within the applicable promised timeframe, or within the timeframe otherwise required by applicable law, we will provide notice and any options required by applicable law, which may include consenting to a revised shipping date or cancelling the affected order for a refund.

Nothing in this policy limits any cancellation or refund rights provided by applicable law.

DELIVERY ESTIMATES

Carrier transit or delivery estimates are estimates and are not guaranteed unless expressly stated otherwise.

After an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside our reasonable control, including carrier disruptions, severe weather, natural disasters, holidays, or other transportation delays.

This does not limit any rights or remedies available to you under applicable law.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you discover an error in your shipping information, please contact us as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Additional shipping costs resulting from an incorrect or incomplete address provided by the customer may be the customer’s responsibility to the extent permitted by applicable law.

TRACKING & DELIVERED PACKAGES

If tracking information indicates that your package has been delivered but you cannot locate it, please first check the delivery location, household members, neighbors where appropriate, and contact the applicable carrier.

You may then contact LABEL 258 for assistance.

We will review reported delivery issues on a case-by-case basis. Nothing in this section limits any rights or remedies available under applicable consumer protection law.

LOST OR DAMAGED SHIPMENTS

If your shipment appears to be lost in transit or arrives damaged, please contact us with your order number and any available photographs or supporting information.

We may request additional information reasonably necessary to investigate the issue with the shipping carrier.

Where a refund, replacement, or other remedy is required by applicable law, LABEL 258 will provide that remedy.

ORDER CANCELLATIONS

If you wish to cancel an order, please contact us as soon as possible.

We cannot guarantee voluntary cancellation once an order has entered processing or has shipped. This does not affect any cancellation rights that may apply under federal, state, or local law.

CONSUMER RIGHTS

Nothing in this Shipping Policy is intended to exclude, restrict, or waive any consumer right or remedy that cannot legally be excluded, restricted, or waived under applicable federal, state, or local law.